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Creative Care Management
Everyone Needs A Little Help . . . Once in a While
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A full service EMPLOYEE ASSISTANCE PROGRAM is offered as a benefit to all District 109 employees.
What is the Employee Assistance Program?
- When life isn't going your way, turn to your EAP. An EAP counselor is available to help when you or your family member have a problem that cannot be solved alone. No problem is too small or too big. In fact, the earlier you deal with a problem, the faster you will resolve it.
- EAP counselors are caring, qualified professionals with years of experience. All information is strictly confidential. No information can be released without your voluntary written consent.
- It is a free and confidential service that offers assistance to employees and their family members who are experiencing some type of personal problem.
- It provides professional guidance and assistance to help identify practical solutions to everyday problems.
- Your sessions with the EAP counselor are covered by your District 109 insurance plan. Just call EAP to make an appointment to speak with a counselor. The EAP is available seven days a week, 24 hours a day.
Why is the Employee Assistance Program being offered?
- You are District 109's most important assets! We care about your personal and professional well-being.
- The EAP is a positive approach that helps employees resolve problems before they begin to affect the job.
What services are offered through the EAP?
- Face-to-face and telephone services to assess the problem and map out a plan of action.
- Assistance and referral for problem resolution.
- Follow-up contact to ensure continuity of care and client satisfaction.
- 24 hour/7 day a week availability for emergencies.
- Bilingual services available.
Why do employees and family members contact the EAP?
- Marital/Family/Relationship Issues
- Job Stress
- Depression/Anxiety
- Financial/Legal Consultation
- Child Care/Elder Care Issues
- Substance Abuse
- Grief/Loss
How do you access EAP?
- Contact the EAP counselor directly at (800) 233-4960 or (630) 665-3220 and request an appointment.
- Your calls are strictly confidential.
- Co-workers or supervisors may encourage an employee to call, or a formal referral may be made by a supervisor.
- Participation or non-participation in the EAP services is voluntary.
"We are there for you when you need us"
Creative Care Management